{"id":1216,"date":"2025-07-09T19:51:58","date_gmt":"2025-07-09T19:51:58","guid":{"rendered":"http:\/\/ft365.org\/index.php\/2025\/07\/09\/ransomware-attack-stops-nova-scotia-power-meter-readings\/"},"modified":"2025-07-09T19:51:58","modified_gmt":"2025-07-09T19:51:58","slug":"ransomware-attack-stops-nova-scotia-power-meter-readings","status":"publish","type":"post","link":"http:\/\/ft365.org\/index.php\/2025\/07\/09\/ransomware-attack-stops-nova-scotia-power-meter-readings\/","title":{"rendered":"Ransomware Attack Stops Nova Scotia Power Meter Readings"},"content":{"rendered":"<div>\n<p><img decoding=\"async\" src=\"http:\/\/ft365.org\/wp-content\/uploads\/2025\/06\/localimages\/32483240-27a8-4f36-ac60-9d465c05a5d5.jpg?width=64&#038;height=64&#038;mode=crop&#038;scale=both&#038;format=webp\" alt=\"Photo of James Coker\" loading=\"lazy\"><\/p>\n<\/div>\n<div id=\"cphContent_pnlArticleBody\" data-layout-id=\"2\" data-edit-folder-name=\"text\" data-index=\"0\">\n<p>Nova Scotia Power has revealed that a recent ransomware attack has prevented customer meter readings from being recorded, impacting billing charges.<\/p>\n<p>The Canadian utilities provider said that after initially pausing billing, it is now sending most customers estimated bills until its systems are restored.<\/p>\n<p>\u201cSince the cyber incident discovered on April 25, power meters have continued to function and gather accurate energy usage data from homes and businesses across the province. However, due to the cyber incident, the meters have not been able to communicate that data to our systems,\u201d the company wrote in an incident update on July 8.<\/p>\n<p>The company is continuing to work with external cybersecurity experts to restore systems safely and securely.<\/p>\n<h2><strong>Attackers Accessed Customer Data, Including Bank Details<\/strong><\/h2>\n<p>An investigation into the incident revealed that an unauthorized third-party accessed and exfiltrated customer data on certain Nova Scotia Power servers around March 19, 2025.<\/p>\n<p>No details have been provided on how the attackers gained access to parts of the firm\u2019s network and servers.<\/p>\n<p>On June 6, the firm notified authorities that approximately 280,000 Canadian-based customers have been impacted by the breach.<\/p>\n<p>The information breached may include highly sensitive personal and financial details, including:<\/p>\n<ul>\n<li>Names, dates of birth, phone numbers, email addresses, mailing and service addresses, driver\u2019s license number and Canadia Social Insurance number<\/li>\n<li>Nova Scotia Power program participation information and customer account history, including billing and credit history<\/li>\n<li>Some customers\u2019 bank account numbers may also have been impacted if this information was provided<\/li>\n<\/ul>\n<p>The type of impacted information varies by individual customer.<\/p>\n<p>Nova Scotia Power has warned that some of the accessed information has been published to the dark web. It is currently unclear which threat group is behind the attack and leak.<\/p>\n<p>The energy firm is expanding credit monitoring services to those impacted. It is also urging customers to stay vigilant for social engineering attacks amid an increase in fraudulent phone, text, social media posts and websites posing as Nova Scotia Power.<\/p>\n<h2><strong>Nova Scotia Power Resists Attacker Demands<\/strong><\/h2>\n<p>The firm disclosed on May 23 that the incident was a sophisticated ransomware attack.<\/p>\n<p>\u201cNo payment has been made to the threat actor. This decision reflects our careful assessment of applicable sanctions laws and alignment with law enforcement guidance,\u201d the company wrote.<\/p>\n<p><em>Read now: M&#038;S Chair Details Ransomware Attack, Declines to Confirm if Payment Was Made<\/em><\/p>\n<p>Utility providers have faced surging ransomware threats. A ReliaQuest report in December 2024 found that the industry was hit by a 42% surge in ransomware attacks over the previous 12 months.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nova Scotia Power has revealed that a recent ransomware attack has prevented customer meter readings from being recorded, impacting billing charges. The Canadian utilities provider said that after initially pausing billing, it is now sending most customers estimated bills until its systems are restored. \u201cSince the cyber incident discovered on April 25, power meters have<\/p>\n","protected":false},"author":2,"featured_media":1217,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1216","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"featured_image_urls":{"full":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"thumbnail":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219-150x150.jpg",150,150,true],"medium":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"medium_large":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"large":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"1536x1536":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"2048x2048":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"morenews-featured":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"morenews-large":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"morenews-medium":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219.jpg",300,300,false],"crawlomatic_preview_image":["http:\/\/ft365.org\/wp-content\/uploads\/2025\/07\/1216-f2d7218d-815e-4d19-a44a-5c4d47c19219-146x146.jpg",146,146,true]},"author_info":{"display_name":"henry","author_link":"http:\/\/ft365.org\/index.php\/author\/henry\/"},"category_info":"<a href=\"http:\/\/ft365.org\/index.php\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","tag_info":"Uncategorized","comment_count":"0","_links":{"self":[{"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/posts\/1216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/comments?post=1216"}],"version-history":[{"count":0,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/posts\/1216\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/media\/1217"}],"wp:attachment":[{"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/media?parent=1216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/categories?post=1216"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/ft365.org\/index.php\/wp-json\/wp\/v2\/tags?post=1216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}